What should be considered when selecting a social media screening provider?

There are many elements you should consider when selecting a provider to perform your social media screenings.   These five (5) questions represent the minimum level of analysis:

  1. Does the provider reduce the appearance of bias?
  2. Does the provider provide a consistent analysis?
  3. Is the provider’s analysis thorough?
  4. Can the provider demonstrate compliance?
  5. Does the provider reduce the cost of screening?

For additional information see this article.